Refund Policy - ShiftEazy

At Abhistada Logistics Services Private Limited, we strive to provide reliable and high-quality services through our platform ShiftEazy. This Refund Policy outlines the terms and conditions under which refunds may be issued.

1. Eligibility for Refund

Refund requests may be considered under the following circumstances:

• Cancellation or Service Non-Delivery: If a transaction is cancelled or the requested service is not delivered after successful payment.
• Transaction Errors: In case of duplicate payments, incorrect charges, or technical/payment processing errors.

2. Refund Request Process

To request a refund, users must send an email to our customer support with the following details:

• Date and time of the transaction
• Order ID / Transaction ID
• Registered account details
• Reason for requesting the refund

3. Refund Processing

Once approved, refunds will be processed within 7 business days. The refunded amount will be credited back to the original payment method used during the transaction.

Note: Cash refunds are not applicable. For delays or issues related to payment processing, users are advised to contact their respective banks or payment providers.

4. Non-Refundable Situations

Refunds will not be applicable under the following conditions:

• Service delays due to unforeseen circumstances
• Cancellation caused by external factors
• Strikes, natural disasters, or force majeure events
• Government actions, restrictions, or regulatory delays

5. Limitation of Liability

ShiftEazy shall not be held responsible for any indirect losses, additional costs, or delays caused by third parties, service providers, or circumstances beyond our control.

6. Contact Us

If you have any questions regarding this Refund Policy, please contact us:

• Company: Abhistada Logistics Services Private Limited
• Brand: ShiftEazy
• Phone: +91-9599100937
• Email: info@shifteazy.in
• Address: 90 IDC, I Work MG Road, Sector - 16, Gurgaon, India